Meet our
Counselors
Our clinicians are fully licensed behavioral health professionals with specialized expertise in gambling disorder treatment. Each has completed at least 30 hours of advanced training specific to problem gambling, and most have significantly exceeded that requirement. Many have years of experience working directly with individuals and families affected by gambling addiction.
Most clinicians provide convenient telehealth services, and many also offer in-person appointments in office settings across the state, giving clients flexible options for care.
Carole Ann Al-Din MSW, LICSW, AADCLPC
I have had the privilege of working as a clinician with the Problem Gambling Help Network since 2005 and have been a credentialed addiction specialist since 1996, so treating gambling disorders was a natural evolution to treating other substance abuse. My approach as a psychotherapist focuses on working holistically with individuals to support improved functioning and increased satisfaction in body, speech, and mind. Deepening insight and addressing trauma have also shaped my practice with individuals and couples.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Wheeling, WV
Adrienne Blume MSW, LICSW
I have been working with problem gambling clients since 2022. My treatment philosophy is to assist clients in understanding why problematic behaviors have developed and to help them find a way forward that is personally relevant, meaningful, and authentic.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Martinsburg, WV
Marlena Chestnut MHA, MSW, LICSW, NCCTTP, CIMHP
Helping individuals in my community is incredibly rewarding, especially when I have the opportunity to see the progress they make through their engagement in community activities and recognized achievements. While navigating dual relationships in a small town can be challenging at times, being able to see a client's hard work pay off and the positive difference it makes in their life is truly amazing.
To set an up appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Elkins, WV
Elizabeth Crouse, LICSW, CCM
I have been working with the WV Problem Gambling Network since September 2019. I use a conversational format with humor mixed in for sessions. Each person is different, and your treatment will be tailored to your needs and wants. I am here to guide, support, and encourage you in meeting your goals. I am your therapy cheerleader!
To set up an appointment , Call/Text 1-800-GAMBLER or Email Here
*Telehealth services only
Patty Deutsch LPC, ADC, ICGC
People with addictions do lead wonderful lives with the help of good treatment teams. My experience working with people with addiction- gambling, drugs, alcohol, sex, and tobacco- spans about 2 decades. I am thankful for the PGHN staff that are so attentive and diligent with great offerings to help folks address their addiction. It takes a village, as they say. A good treatment team, good environmental support, good self-care, and positive alternative behaviors all help to keep this monster in check.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehelath services only
Vickie Hoffman, MA, Licensed Professional Counselor
I have been working with the Problem Gambler Help Network of West Virginia as a clinician for over a decade. I am honored to be part of such an evolving and comprehensive program that provides support and treatment for individuals experiencing harmful gambling, as well as support for their loved ones.
To set up an appointment Call/Text 1-800-GAMBLER
Allie Hott LPC
I have been working with the problem gambling network for two years now and have really enjoyed it! I use an eclectic approach to therapy because I believe every individual's needs don't fit into just one therapeutic framework.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Martinsburg, WV
Chrissy Jackson LPC, Licensed Psychologist
Hello! I am a Licensed Psychologist, Licensed Professional Counselor, and an Internationally Certified Gambling Counselor-I (ICGC-I). I have been involved with the Gamblers Help Network since around 2019. I approach my work through Acceptance and Commitment Therapy, believing that anyone can be helped if they are willing to show up and look at themselves—even just a little. No situation is without hope, and I am committed to helping individuals move toward meaningful change and lives aligned with their values.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Parkersburg, WV
Jack Koehrsen MA, LPC, ICGC-I
I've been a network clinician for the past twenty years or so, and have huge changes in the types of gambling in West Virginia, as well as the persons affected by it. I'm thankful for the PGHNWV and the services they provide to our citizens.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*In-person apppointments in Weirton
Lisa Lewis LGSW, ICGC-II
I began my journey with the Problem Gambling Network of West Virginia as an MSW intern in 2017, an experience that quickly grew into a professional passion. I went on to spend four years with the organization as a Program Coordinator. Although I am no longer with PGHN, I continue to work in the addiction field, helping individuals recognize problematic behaviors, strengthen insight, and move toward meaningful, sustainable recovery.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Point Pleasant, WV
Frank Masters MA, AADC-S, LPC, LSW,MAC, SAP, CCJP, ICGC-I
I have been working with the Problem Gambling program since 2003 and believe strongly in providing effective, individualized treatment rooted in respect, ethics, and compassion. Our focus has always been to place client care first while delivering high-quality services that support emotional, psychological, and overall well-being.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Lewisburg, WV
Martha Minter, MSW, LICSW
Since 2011, I have been honored to hold the space for individuals and/or their significant others as they work through problem gambling issues. I have seen treatment work and that recovery is possible! I am a licensed clinical social worker in both WV and NC, and currently offer services via telehealth.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services only
Jason Moore MSW, LICSW
Working with the PGHN has been a tremendous experience for me. To be able to help those who call the hotline is a privilege, and I look forward to engaging in this fruitful work for years to come.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services only
Russell Philpott Med, LPC
I've been with the network since 2007. I help individuals better understand the complex nature of problem gambling and its impact on their lives. My approach combines education, practical strategies, and compassionate support to reduce shame, build stability, and promote step-by-step recovery. Together, we focus on restoring balance, strengthening coping skills, and rebuilding trust in self and relationships.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Vienna, WV
Timothy Underwood LPC, ICGC-I, AADC, LSW, MAC
I am an Internationally Certified Gambling counselor with over 25 years of experience working with WV gamblers and nearly 40 years in the addiction field. I truly believe that recovery "works if you work it and that you're worth it!”
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services only
Marsha Woods, MSW, LISW-S, LICSW, LCSW, ICGC-II, LICDC
I have been a PG clinician for the last 5 years. I’m a holistic therapist who believes in the power of resiliency. I’m a strengths-based therapist who wants to empower my clients to live their best lives.
To set up an appointment Call/Text 1-800-GAMBLER or Email Here
*Telehealth services or in-person appointments in Wheeling, WV